Abilene Times

The VA West Texas Health Care System, subsidiary 519HC in Abilene, Texas, scheduled 4,169 pending appointments during the period ending July 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 3,918 had a wait time of 30 days or less (94%) and 251 appointments (6%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
519	Big Spring	6,356	5,972	384
519HC	Abilene	4,169	3,918	251
519HF	San Angelo	2,193	2,135	58
519GA	Odessa	1,318	1,209	109
519GB	Hobbs	470	464	6
519GD	Fort Stockton	150	144	6

Source: U.S. Veteran's Administration